Orders

You can place an order directly on our website. 

You will receive an order confirmation mail as soon as we have received your order.

You can pay for your Fitjeans order with all major debit and credit cards and PayPal. 

No, you do not need an account to shop at FITJEANS.

Accounts are optional. Making an account keeps track of your orders and to saves you time from entering your shipping information the next time you shop with us.

Please note that we do not share your information in any way and your password is well encrypted and will never be shown to us. 

No, in order to be able to offer the lowest possible price point, we currently only sell via our own online store(s).

If you'd like to cancel your order, please send an e-mail to our customer service and we'll do our best to cancel it before it has been shipped.

Delivery

Detailed shipping information can be found here.

Sizing and Fit

We tried to make the order process as simple as possible when we decided to use XS, S, M, etc. Due to the extreme stretchiness of our denim, you can compare our sizes to your usual go to leggings/tracksuit size.

In order to guarantee the best physique complementing fit/look the waist is not as stretchy as the rest of the jeans, therefore, when you are in doubt, we recommend to go with the larger size.

You can find our size guides from the drop-down menu.

Keep in mind that sizing is always super individual and down to personal preference. If you are still not sure about which size to order, we are more than happy to assist you via help@fitjeans.com

Exchange and Refund

Our returns policy can be found here.

We will handle your return within 5 working days. You will receive an email as soon as your return has been processed and depending on your bank/choice of payment, the refund should be available within a few days.

Product availability

Dates for restocks and new launches will be announced via social media. You can also sign up for our "back in stock" feature on the website, which will allow you to receive an email when your desired product / size is back in stock.

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