FITJEANS experience & criticism
What customers say about us and our jeans
Reviews from customers on Trustpilot
FAQ FITJEANS
What sizes are available at FITJEANS?
FITJEANS sizes range from XXS to XL. Please note that your FITJEANS size may differ from regular store jeans, since we base our sizes on measurements, which allows us to give you more accurate sizing advice. Each collection has their own size guide that you can find on the product page or on our website. If you have any questions about finding your perfect fit, feel free to reach out to us.
How do I care for my jeans properly?
FITJEANS recommends washing the jeans at max 30C/86F and leaving the jeans to air dry. This ensures preserving the color and fit of the jeans. Furthermore, please never use fabric softener and never put them in the dryer as this would destroy the fabric. More information can be found in our denim care guide.
Which collection is right for me?
That always depends on what you’re looking for. We offer a wide range of different denim fits: from skinny jeans to trendy loose fits, we got every taste covered. We also have a collection guide that can help you decide.
Does FITJEANS offer international delivery?
Yes, we offer worldwide express shipping! You can find all information about delivery costs and times in our Help Center.
Are there discount campaigns for new customers?
Yes, FITJEANS offers a discount for new customers. All you have to do is to sign up for our newsletter and you get a 10% discount code.
Can I track my order?
Yes, you can track your order with our reliable DHL Express tracking as soon as the order has been dispatched from our warehouse.
What do I do if my jeans don't fit?
We at FITJEANS offer hassle-free 30 Day Returns. More information can be found in our help center.
Which payment methods are accepted?
FITJEANS offers a range of different payment methods depending on your location, including credit cards, PayPal and Klarna. If a payment method is not displayed in your country, it is unfortunately not accepted.
FAQ Testimonials
How authentic are the testimonials on the website?
You can find over 9k verified reviews of real customers on Trustpilot.
Can I write a field report myself?
Yes, we appreciate every customer who leaves us a review on Trustpilot after getting their order.
What information is helpful in the testimonials?
It’s always helpful to include the following in your review: fit of the jeans, quality of the fabric, durability after washing the jeans, your experience with the customer service, and the overall satisfaction with the jeans.
How do testimonials influence my purchase decision?
Reading through customer reviews can help you to get a better overview of the fit, quality, and comfort of FITJEANS. Since those reviews come from customers, they are not biased and independent.
Why are so many customers so enthusiastic about FITJEANS?
Many customers love FITJEANS for their unmatched waist gap proof fit and the high level of comfort that the jeans offer. The jeans are known for their amazing fit that brings out the best of your curves, along with the fact that they stay in shape even after wearing and washing them. Customers also love the wide range of denim fits and models that FITJEANS offers.
