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RETURNS POLICY
Not 100% satisfied with your FITJEANS purchase? We accept returns that meet our return policy:
- You are responsible for the return cost.
- Our return deadline is 30 days from the time you receive your order. You must also inform us via the digital return form within this deadline.
- The item should be returned in its original condition, that means with the label hanging on, without odors, stains, marks or hairs, etc.
- Washed garments cannot be exchanged or returned.
- Unapproved returns will be returned to you at your cost.
- Original shipping charges are non-refundable.
- The items you wish to return are your responsibility until we receive them.
It's a good idea to obtain proof of postage.
HOW TO RETURN
Please complete this digital return form. You will receive further instructions as soon as your request has been reviewed.
We ship all returns fully insured and trackable with DHL Express. The return label cost is €6,95 and will be deducted from the refund.
FITJEANS
Revolutionizing denim since 2018
FITJEANS started with the mission to create the perfect jeans back in 2018. From the moment our first-ever product was launched, we’ve constantly disrupted and upgraded the denim game for women worldwide; developing and manufacturing comfortable jeans for everyone who usually has a hard time finding jeans that fit.
FITJEANS aspire to make you feel confident, comfortable, and beautiful at the same time, and we are very proud of being the global market leader in what we do. We promise that we will not stop to improve our products even more, and to always put a smile on your face whenever you’re wearing your FITJEANS.